How pkr988 Handles Your Data
Six principles that underpin the pkr988 approach to privacy. The full legal text appears below — these cards are plain-English summaries only.
Every connection to pkr988 uses SSL/TLS encryption. Your login credentials, PKR wallet details, and personal information are never transmitted in plain text.
pkr988 collects only the data required to operate your account, process PKR transactions, verify your identity, and fulfil regulatory obligations. Nothing more.
pkr988 does not sell, rent, or trade your personal data to advertisers, data brokers, or any third party not directly involved in delivering our services to you.
PKR transaction details processed via Easypaisa, JazzCash, HBL, and other providers are handled solely by those payment partners under their own security standards. pkr988 does not store full payment credentials on its servers.
You can request access to your data, ask for corrections, or request deletion at any time by contacting pkr988 support. We respond to all data requests within 30 days.
pkr988 retains personal data only for as long as your account is active or as required by applicable law. Inactive accounts are reviewed periodically for data minimisation.
Contents
1. Introduction
pkr988 ("we", "us", "our", or "the Platform") is committed to protecting the privacy of every person who visits, registers with, or interacts with our online gaming platform at pkr988.games. This Privacy Policy explains how we collect, use, store, share, and protect your personal information in connection with your use of the pkr988 casino, sports-betting, live dealer, jackpot slots, Cockfighting, lottery, and all related services (collectively, "the Services").
This Privacy Policy should be read together with the pkr988 Terms & Conditions and Responsible Gaming Policy, all of which are available on this website. By creating an account or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy is written in English. If any translated version is provided for convenience, the English version takes precedence in the event of any inconsistency.
2. Definitions
3. Data We Collect
3.1 Data You Provide Directly
When you register an account or use the Services, pkr988 may collect:
- Full legal name and date of birth
- Pakistan mobile number (used for account authentication, two-factor verification, and PKR payment linking)
- Email address (where provided)
- National ID or CNIC number (when required for identity verification)
- PKR payment account details sufficient to process deposits and withdrawals (e.g., your Easypaisa or JazzCash registered mobile number; HBL, UBL, or MCB account number)
- Self-declared responsible gaming preferences (deposit limits, session time settings, self-exclusion elections)
- Communications you send to pkr988 support via live chat or email
3.2 Data Collected Automatically
When you access pkr988.games, our systems automatically collect:
- IP address and approximate geographic location
- Device type, operating system, and browser version
- Session duration, pages visited, and games played
- Bet and wager history, including game outcomes and PKR amounts wagered
- Deposit and withdrawal transaction records in PKR
- Login timestamps and authentication activity
- Cookie and tracking data (see Section 7)
3.3 Data from Third Parties
pkr988 may receive limited personal data from third-party identity verification providers and payment processors when these services are used to confirm your identity or process PKR transactions. This data is used solely for the purpose for which it was originally shared.
4. How We Use Your Personal Data
pkr988 uses your Personal Data for the following purposes:
| Purpose | Details |
|---|---|
| Account Management | Creating and maintaining your pkr988 account; authenticating login sessions; enabling two-factor security. |
| Payment Processing | Processing PKR deposits and withdrawals via Easypaisa, JazzCash, HBL, UBL, MCB, SadaPay, and Raast. |
| Identity Verification | Verifying your age (18+ requirement), identity, and source of funds as required by our operating obligations. |
| Service Delivery | Enabling access to games, sports markets, and promotions; personalising your in-platform experience. |
| Fraud Prevention | Detecting and preventing fraudulent activity, bonus abuse, money laundering, and unauthorised account access. |
| Responsible Gaming | Operating deposit limits, session reminders, and self-exclusion tools; monitoring for signs of problem gambling. |
| Customer Support | Handling your enquiries, complaints, and account-related requests submitted via live chat or email. |
| Legal Compliance | Fulfilling record-keeping, reporting, and disclosure obligations under applicable law and regulatory requirements. |
| Platform Improvement | Analysing aggregated usage data (anonymised where possible) to improve game performance, navigation, and promotional relevance. |
| Marketing | Sending promotional communications about pkr988 offers, seasonal bonuses (including Ramadan Festival promotions), and new game launches — only where you have not opted out (see Section 14). |
5. Legal Basis for Processing
pkr988 processes your Personal Data on the following legal grounds:
- Contractual necessity — processing required to deliver the Services you have contracted for, including account management and PKR payment processing.
- Legal obligation — processing required to comply with applicable laws, including anti-money laundering, identity verification, and record-keeping obligations.
- Legitimate interests — processing necessary for pkr988's legitimate business interests, including fraud prevention, platform security, and product improvement, where these interests are not overridden by your privacy rights.
- Consent — processing based on your specific consent, particularly in relation to optional marketing communications. You may withdraw consent at any time.
6. Data Sharing and Disclosure
6.1 Payment Processors
To process your PKR deposits and withdrawals, pkr988 shares your relevant payment details with the payment provider you select (Easypaisa, JazzCash, HBL, UBL, MCB, SadaPay, or Raast). Each provider processes this data under its own privacy policy and security standards. pkr988 does not store your full mobile wallet credentials or bank account credentials on its own servers beyond what is necessary to initiate transactions.
6.2 Identity Verification Providers
Where required, pkr988 may share your name, date of birth, and identity document details with third-party verification providers for the sole purpose of confirming your eligibility to hold an account.
6.3 Regulatory and Law Enforcement Authorities
pkr988 may be required by law to disclose Personal Data to regulatory authorities, law enforcement agencies, or courts. Such disclosures are made only to the extent strictly required by the applicable legal obligation. Where permitted, pkr988 will notify you of any such disclosure.
6.4 What pkr988 Will Never Do
- Sell, rent, or trade your Personal Data to advertising networks or data brokers.
- Share your data with third parties for their own independent marketing purposes.
- Transfer your data to any party not covered by adequate data protection safeguards.
All third-party processors engaged by pkr988 are bound by contractual data-processing agreements requiring them to process your Personal Data only as instructed by pkr988 and to maintain appropriate security standards.
7. Cookies and Tracking Technologies
pkr988 uses cookies and similar tracking technologies (such as local storage) on its website. These fall into the following categories:
- Essential cookies — required for the platform to function, including maintaining your login session, remembering your language preference, and enabling PKR wallet functions. These cannot be disabled without affecting core functionality.
- Analytics cookies — used to understand how players navigate pkr988.games (e.g., which game categories are visited most frequently). This data is collected in aggregate and anonymised wherever possible.
- Functionality cookies — remember your preferences (e.g., responsible gaming limit settings) between sessions.
- Security cookies — assist in detecting and preventing fraudulent login attempts and unusual account activity.
You can manage or disable non-essential cookies through your browser settings. Disabling essential cookies will impair your ability to use the pkr988 platform, including logging in and processing PKR transactions.
8. Data Security
pkr988 implements a multi-layered approach to data security, including:
- SSL/TLS encryption for all data transmitted between your device and pkr988.games
- Encrypted storage of passwords and sensitive account credentials — pkr988 staff cannot view your password in plain text
- Two-factor authentication (SMS-based) available to all registered players
- Role-based access controls limiting which pkr988 staff can access player account data
- Regular security assessments and penetration testing of the platform
- Automated monitoring for unusual login activity and potential account compromise
In the event of a data security breach that is likely to result in risk to your rights and freedoms, pkr988 will notify affected players as promptly as practicable and take immediate remedial action.
No online platform can guarantee absolute security. You can strengthen your own account security by enabling two-factor authentication and using a strong, unique password for your pkr988 account.
9. Data Retention
pkr988 retains your Personal Data for as long as your account remains open and for a defined period thereafter, as required by our legal and regulatory obligations. The following general retention principles apply:
- Active account data — retained for the duration of your account and for a minimum of five years after account closure to satisfy anti-money laundering and record-keeping requirements.
- Transaction records — PKR deposit and withdrawal records are retained for a minimum of five years from the date of each transaction.
- Support communications — retained for three years from the date of the interaction, or longer if the subject matter relates to an open dispute or regulatory inquiry.
- Anonymised analytics data — retained indefinitely in aggregated, non-identifiable form for platform improvement purposes.
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised.
10. Your Privacy Rights
As a pkr988 player, you hold the following rights in relation to your Personal Data:
- Right of access — request a copy of the Personal Data pkr988 holds about you.
- Right to rectification — request correction of inaccurate or incomplete Personal Data.
- Right to erasure — request deletion of your Personal Data, subject to our legal retention obligations. Erasure requests cannot be fulfilled where data must be retained by law.
- Right to restriction — request that pkr988 temporarily halt processing of your data while an accuracy dispute is resolved.
- Right to data portability — request your Personal Data in a structured, commonly used, machine-readable format.
- Right to object — object to processing based on legitimate interests, including profiling for direct marketing purposes.
- Right to withdraw consent — withdraw consent to marketing communications at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact the pkr988 support team via live chat or at the email address in Section 16. pkr988 will respond within 30 days. Identity verification may be required before any data is disclosed or amended.
11. Children's Privacy
pkr988 is strictly an 18+ platform. We do not knowingly collect Personal Data from any person under the age of 18. If we discover that an account has been registered by a minor, the account will be immediately closed, all associated data will be deleted, and any deposits will be returned to the relevant payment account subject to verification.
If you believe a minor has registered a pkr988 account using false age information, please contact our support team immediately so that we can take corrective action.
12. International Data Transfers
pkr988 may transfer your Personal Data to servers or service providers located outside Pakistan in connection with the delivery of the Services (for example, cloud hosting infrastructure or fraud detection services). Where such transfers occur, pkr988 ensures that appropriate safeguards are in place — including contractual data-processing agreements — to protect your data to a standard equivalent to that described in this Privacy Policy.
13. Third-Party Links
The pkr988 platform may contain links to third-party websites (for example, payment provider information pages). These sites operate under their own privacy policies, which pkr988 does not control. We encourage you to review the privacy policy of any third-party site before providing personal information to it. pkr988 is not responsible for the privacy practices of external sites.
14. Marketing Communications
pkr988 may send you promotional communications — including information about new games, seasonal bonuses such as the Ramadan Festival prize drops, and other platform offers — by SMS to your registered Pakistan mobile number or by email where provided. We only send such communications where you have not opted out.
You may opt out of marketing communications at any time by:
- Updating your communication preferences in your pkr988 account settings.
- Contacting pkr988 support via live chat and requesting removal from the marketing list.
Opting out of marketing communications does not affect transactional messages (such as deposit confirmations, withdrawal notifications, and account security alerts), which will continue to be sent as part of the core service.
15. Updates to This Privacy Policy
pkr988 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the Services we offer. When material changes are made, we will post a notice on the pkr988 platform and update the "Last Reviewed" date at the top of this policy. We encourage you to review this page periodically.
Continued use of the pkr988 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated policy, please contact support to request account closure.
16. Contact and Data Enquiries
For any privacy-related enquiries, data subject access requests, or concerns about how pkr988 handles your Personal Data, please contact our team:
- Live Chat: Available 24/7 on the pkr988 platform (login required).
- Email: [email protected] (plain text — this is not a clickable link).
pkr988 aims to acknowledge all privacy enquiries within 5 business days and provide a full response within 30 calendar days. For complex data erasure or portability requests, a brief identity verification step may be required before we can fulfil the request.